Terms & Conditions

1. Products

All products sold on this website are hair products such as wigs, lace front wigs, full lace wigs, and hair extensions. Due to the hygienic and personal nature of these products, special conditions apply to returns and exchanges.

2. Orders

By placing an order, you agree that:

• All information provided during checkout is accurate and complete.
• Orders cannot be modified or canceled once they have been processed.
• The store reserves the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

3. Pricing

All prices are listed in USD unless otherwise specified. Prices may change at any time without prior notice.

4. Shipping

Shipping times may vary depending on location and carrier delays. Once an order has been shipped, the store is not responsible for delays caused by shipping carriers.

5. Return & Refund Policy

Due to the personal and hygienic nature of wigs and hair products, the following policy applies:

• All sales are final.
• No returns or refunds are accepted.
• However, if a product arrives damaged or defective, customers must contact support within 48 hours of delivery with photo proof.
• If the issue is validated, a store credit may be issued at the store's discretion.

6. Store Credit

If a store credit is granted:

• It can only be used on the website for future purchases.
• It cannot be exchanged for cash or refunded.
• It may be subject to an expiration period.

7. Product Use

Customers are responsible for the proper installation, handling, and maintenance of hair products. The store is not responsible for damage caused by improper use or installation.

8. Limitation of Liability

The store shall not be held responsible for indirect or incidental damages resulting from the use of products purchased through this website.

9. Changes to Terms

These Terms & Conditions may be updated at any time without prior notice. The latest version will always be available on this page.

10. Contact

For questions regarding these Terms & Conditions, please contact customer support through the website contact page.